Brian Prince of eWeek reports:
Law enforcement is still investigating how credit card information belonging to a handful of Symantec customers from the United Kingdom fell into the hands of an identity theft ring.
Though speculation has focused on an employee of e4e, a call center in India, a spokesman for Symantec said its own investigation has reached no definitive conclusions. Symantec turned over all the information it gathered to authorities, and is moving forward with plans to terminate its relationship with e4e.
Updated Mar. 31: Symantec’s notification and sample disclosure letter to customers was sent to the New Hampshire Attorney General on March 24th (pdf).