Telus releases Hamilton woman’s personal information to her stalker

Adam Carter reports on a small-N breach that reminds us all how horrifying the consequences of a privacy breach can be:

A Hamilton woman says Telus violated her privacy and put her and her family in grave danger by allowing her stalker to access her phone account without her consent.

Ellie, whose name has been changed to protect her identity and safety, told CBC News that her ex-boyfriend was able to get her personal information and make changes to her account, just by having another woman call Telus and pose as her.

The security breach led to a terrifying weekend of harassing messages, she says, culminating with being assaulted and later, chased down in a car. Police have laid charges against her ex in connection with these allegations, and Telus has acknowledged that her account security was breached.


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