‘They completely ignored us’: More doctors claim stonewalling by Eye Care Leaders during breach
Jessica Davis reports:
Unresponsive. Completely ignored. Misleading. Breached contracts. In a highly regulated industry like healthcare, these are not words one would expect to hear about a vendor tasked with hosting the electronic medical records of small providers and their related patient data.
But in the wake of the coverage detailing a number of cited violations against Eye Care Leaders stemming from multiple, allegedly concealed ransomware attacks 2021, numerous providers reached out to SC Media eager to share their own experiences with ECL, hoping to get help dealing with what they said feels like an inescapable situation.
Read more at SC Media.