TN: Vanderbilt U. Psychological & Counseling Center exposed students’ names in email survey

Sarah Friedman reports:

This afternoon, the Psychological & Counseling Center sent an email out to 468 of its clients without blocking the recipients from seeing each other’s names. The content of the email was a satisfaction survey regarding the student’s recent visit to the center. Several students responded to all recipients of the email with sarcastic and angry messages regarding the breach of their privacy.


“The Medical Center’s Privacy Office is investigating the circumstances that resulted in the email distribution from the Psychological Counseling Center,” John Howser, the Chief Communications Officer for the VUMC, wrote in an email to the Hustler. “The students are being notified of this error and appropriate steps are being taken to the ensure confidentiality of future email distributions.”

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