Toronto Hydro admits customer data breach

Toronto police have launched an investigation after as many as 179,000 Toronto Hydro customer account numbers were illegally accessed in the company’s e-billing system.

Toronto Hydro says it contacted police early last week after detecting unusual activity in its electronic billing system.

“We saw some unusual activity on our systems, and whenever there is more than the normal use of our system, the system shuts down and notifies IT staff,” said David O’Brien, president and CEO of Toronto Hydro.

“What was being accessed was the file that contained the customer account number, their name and address. We’re very confident it doesn’t go deeper than that, no financial information was obtained,” said O’Brien.


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