UK: Bungling contractors throw out 500 confidential documents in Newcastle CQC office refurb blunder

Helen Whitehouse reports:

Confidential documents detailing the backgrounds of hundreds of people have gone missing following an office upgrade blunder.

Bungling Contractors threw out a locked filing cabinet containing up to 500 Disclosure and Barring Service (DBS) certificates for people who had applied to become registered managers and providers.

The error, which happened during the refurbishment of the Care Quality Commission’s (CQC) Citygate office in Newcastle city centre, has forced the health watchdog to launch a security review into a “very serious data security breach”.

DBS documents contain details of people’s convictions, including historic ‘spent’ offences, and have to be completed by people who work in jobs that could put them into unsupervised contact with vulnerable children and adults.

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