UK: FoI reveals scale of financial data loss

Tessa Norman reports on the results of a freedom of information request filed with the Financial Conduct Authority (FCA) in the U.K.:

Incidents reported to the regulator include a consumer credit firm which lost in transit a server containing customer details, affecting 5 million people.

The regulator informed the Information Commissioner’s Office of the incident.

In another case, a bank lost a USB stick containing information relating to 33,000 customers.

In two incidents where the number of affected customers is not known, a bank’s third party payment system was hacked, and a non-life insurer reported the loss of customer call recordings.

Separately, a non-life insurer lost medical records relating to eight policyholders.

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