UK: Probe into data breach at Telford & Wrekin Council as it sends out 222 letters revealing personal details

The Shropshire Star reports:

The error, which saw 222 incorrectly printed letters sent to homes in the borough, was in breach of data rules, the authority has admitted. Council chiefs today apologised for the blunder, which they said was down to human error.

A disabled woman in her 60s, who lives in Telford but does not want to be named, said someone else’s name, address and account number had been printed on a form she received from the authority to apply for a council tax reduction.


It comes after it was revealed in August that Telford & Wrekin Council had been named as one of the worst authorities in the country for losing control of sensitive personal information.


Read more on The Shropshire Star.

A search of the Information Commissioner Officer’s site indicates that there have been no undertakings or monetary penalties for breaches imposed by the ICO. Perhaps that needs to change?

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