UK: West Midlands ambulance staff failings revealed
More than 40 serious incidents and cases of malpractice were reported at West Midlands Ambulance Service in three years, including people falling off stretchers in ambulances and one crew failing to notice its patient had died.
According to details released under the Freedom of Information Act, there have been 45 serious untoward incidents reported at the service since April 2007, not including those which resulted in criminal investigations.
Six reports of confidential information being released were made, including in July 2007 where a staff member in the Hereford, Shropshire and Worcestershire area deliberately leaked patient information to a reporter.
In May 2009, police were called after a member of staff working in the region left a napkin with IT passwords on it in a public place.
In June 2008 in the region, records in a warehouse were accidentally destroyed.
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