Utah knew the company it picked to create standardized tests had a history of crashes and cyberattacks. It signed a $44 million contract with Questar anyway.
Courtney Tanner reports:
In other states, the year-end tests were marked by glitches and cyberattacks and hourlong delays. One school district threw out its results because the software was so unreliable. In another, all of the students had to start over when the programming shut down and didn’t save their responses.
But even after those issues arose — and despite clearly knowing about them — Utah signed a $44 million contract with that same testing company last spring to develop the state’s standardized exams, now called RISE. And the rollout hasn’t gone well.
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