Vendor’s printing error exposes TD Bank customers’ account numbers to other customers

TD Bank has notified thousands of customers after a vendor’s printing error exposed their names, addresses, and account numbers to other customers.

In a letter dated October 17, TD Bank’s Head of Privacy & Social Media Compliance Albert M. Raymond notified the New Hampshire Attorney General’s Office of the incident involving customers’ September bank account statements.  As a result of a printing issue involving an unnamed vendor, customers may have received some pages of other customers’ statements included with their own statement. Customers receiving other customers’ pages were asked to destroy those pages or return them to the bank for shredding.

TD Bank notified 16,995 New Hampshire residents of the breach. The total number affected for the incident was not disclosed.

The bank offered to issue new bank account numbers to those affected and offered two years of free credit monitoring services with Fraud-Defender.



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