Virgin Mobile privacy breach sees customers getting access to strangers’ voicemails

Michelle Starr reports:

A privacy breach seems to be underway at Virgin Mobile. Customers attempting to access their voicemail messages are instead getting access to the voicemail messages of other people.

When dialling the 212 number used by Virgin Mobile that allows access to your own voicemail box, Virgin Mobile customers are instead reporting that they are hearing strangers’ voicemail messages, getting access to their voicemail account menus, or being directed to leave messages on a stranger’s voicemail.

Read more on Cnet.

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2 comments to “Virgin Mobile privacy breach sees customers getting access to strangers’ voicemails”

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  1. Anonymous - August 16, 2016

    Thought this was Virgin Mobile-Canada (Bell Canada runs a Virgin flanker brand, paid for the brand name).

    I think there is a Virgin in the UK as well.

    This appears to be Virgin mobile-AU, and the issue specific to AU.

    • Dissent - August 16, 2016

      That’s my impression, too, as one report referred to Optus.

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