Was LabCorp too casual when it suffered a breach?

As reported in the previous news story, two women discovered “thousands” of LabCorp patients’ records strewn all over a public road. A LabCorp spokesperson suggested that the records might be pre-1993 records which wouldn’t contain Social Security numbers, but of course, that totally misses the point about privacy, which is more than just the issue of ID theft.

Watch the first part of this video from WOAI news, who covered the story:

LabCorp didn’t immediately send someone over to recover the carton of records. Nor did they send someone the next morning. How concerned about the security of records and the privacy of their patients are they? This should have been treated as a priority situation.

Perhaps Attorney General Abbott will investigate this matter.

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2 comments to “Was LabCorp too casual when it suffered a breach?”

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  1. Anonymous - March 27, 2008

    LabCorp did not refuse to pick up these documents. Had you been at that intersection, you would have seen LabCorp employees picking up these documents in between cars, in the bushes, on their hands and knees and all of this was happening while SAPD was detouring traffic. Why doesn’t WOAI report that part? This woman went straight to WOAI to get her 15 minutes of fame and they didn’t bother to do their research. Whose to say if she really was waiting for LabCorp to come pick up those documents. Maybe they never even got the call.

  2. Anonymous - March 28, 2008

    WOAI did report that LabCorp came to the intersection to pick up scattered documents. In the article, there was a statement, also included here that said:

    Labcorp. picked up the scattered records and told Cheatham they’d come by and get the box she found. However, they never showed up.

    The “never showed up” referred to them getting the carton from her.

    Neither WAOI nor this site said that LabCorp “refused” to pick up documents. I’m not sure where you got the word “refused” from? My point in my commentary was that they should have picked up the carton from that woman immediately.

    I have no reason to think that the reporter or woman were lying about calling them concerning the carton and felt that her claim/accusation merits further inquiry or investigation.

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