Wells Fargo says “system error” to blame for mailing mixup

Bill O’Driscoll reports:

When a Wells Fargo Bank statement showed up in Janet Levesque’s mail, the Reno address was right but the name wasn’t hers.

She opened it to find her correct account number, but fearing for the safety of her identity, she said she called the bank headquarters in California and was told some 15,000 statements with the wrong name had been sent to addresses that correlated with account numbers.

On Friday, Natalie Brown, vice president of communications for Wells Fargo in Nevada, confirmed what she termed a “system error” but refused to say how many bank customers were affected.

Read more on RGJ.com.

About the author: Dissent

Comments are closed.