Westpac tight-lipped over privacy breach
Jimmy Ellingham reports:
Westpac is refusing to say if it has told customers affected by a privacy breach that details of their term deposits have been either handed over or taken from one of its Palmerston North branches.
Regardless of how the breach happened, the Office of the Privacy Commissioner says it is often a good idea for organisations to notify affected parties.
On March 1 Tane Rogers left the bank’s Broadway Ave branch with three pieces of paper listing 25 customers’ term deposit account numbers, start dates, maturity dates, interest rates and balances.
Mr Rogers says he was given the papers as part of a sheaf of information handed over by a bank employee.
But the bank has called in police and is understood to have accused Mr Rogers of taking the papers – an accusation he denies.
The Manawatu Standard has asked Westpac if it notified the 25 people whose details were on the papers.
Spokesman Chris Mirams said: “Thanks for your inquiry, we’ve got nothing to add.”
Read more on Manawatu Standard.
Anyone care to ask me again why we need mandatory breach notification laws everywhere?