YMCA of Central Florida Notifies Individuals of Security Incident

Nov. 22 – The YMCA of Central Florida (YMCA), today announced it is notifying individuals related to an isolated security incident involving certain personal information.

Information accessed may have contained consumers’ names, and/or Social Security Number, driver’s license or other government issued identification, passport, financial account number, payment card number, health information, or health insurance number.

On October 24, 2017, the YMCA learned that an unauthorized person gained access to several employees’ email accounts. Upon learning of the incident, the YMCA immediately disabled the affected email accounts, changed the account passwords and began an investigation, including engaging a leading forensic firm.  The investigation determined that some emails may have been accessed which were primarily related to program registrations.

“We sincerely regret that this incident occurred and apologize for any inconvenience or concern this may cause our Y community,” said Colleen Manahan, chief financial officer for the YMCA of Central Florida. “To help prevent an incident like this from occurring again, we are providing our team members with additional privacy education and training.”

At this time, the YMCA has no indication that the information in the emails was actually viewed or used in any way. However, out of an abundance of caution, the YMCA has notified potentially affected consumers. Individuals whose Social Security numbers were potentially involved will be offered a one-year, complimentary credit monitoring and identity protection service. In addition, the YMCA has established a dedicated call center to answer any questions individuals may have.

Consumers affected may call 1-877-982-1592, Monday through Friday between 9 a.m. and 9 p.m. Eastern Time, for additional information and resources. For more information about this incident, please visit https://ymcacentralflorida.com/protectinginformation/.

The YMCA of Central Florida is one of the area’s largest nonprofits, serving more than 415,000 Central Floridians per year through a focus on Youth Development, Healthy Living and Social Responsibility. With a Christian-based mission to improve lives and communities, it operates 26 YMCA locations across Orange, Seminole, Osceola, Brevard, Lake and Marion counties. And this mission is expanded beyond the four walls of the Y through community-based programs to combat chronic disease, boost children’s after-school safety and learning, and strengthen fragile families. This YMCA Association of over 1,800 employees engaged 23,000 donors, volunteers and advocates, who joined together for the common good. To ensure that the Y remains available and accessible to all, it also provided $5.4 million in program and membership assistance to more than 50,000 children, families and seniors.

SOURCE YMCA of Central Florida

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