Za: VirginActive goes offline after cyberattack
Statement: 30 April 2021
Virgin Active South Africa became aware of a cyber-attack yesterday and our security teams immediately started working with cybersecurity experts to carefully contain, manage and investigate the cyber-event. While we take the necessary steps to protect data, we have been targeted by sophisticated cybercriminals. As a precautionary measure, we have taken all systems offline while we resolve this. Our clubs are operating as normal and we sincerely apologise for any inconvenience while we address this event.
There is currently no indication that any data has been removed from our systems however we urge all stakeholders to remain vigilant of any suspicious activity online. We are working with law enforcement and have notified the Information Regulator as a precaution.
The security of our systems and data is a top priority for us and we are doing everything we can to rectify the situation. We will provide any necessary further updates as soon as we are able to do so.
Should you have any questions, visit https://virg.in/answers or reach out to us on 011-745-4042 from Saturday 1 May.
In related news coverage, TimesLive reports that VirginActive also took its app and web site offline.
At the time of this publication, VirginActive’s web site is back online, and there does not seem to be any update or notice about an incident on their home page.